1.1Live
Web widget
Embed once; customers chat and book from your site.
Product / Surfaces / Web widget and WhatsApp
Web widget and WhatsAppLive
Where your customers already are.
Doors are how work arrives: a widget on your site today, WhatsApp next. Every door is signed, rate-limited and lands in the same governed path.
Fig.1 · sample
Move tomorrow's 4 PM appointments to Friday, same time.
Two at 4 PM tomorrow: Asha and Ravi. Friday 4 PM is free for both.
This messages your customers, so your rule holds it. Approve both?
approve
Done and checked: both read back at Friday 4 PM, both customers notified.
How it works.
- 01 /
A customer writes
On your website, or on WhatsApp.
- 02 /
The agent acts
It answers from your knowledge and acts through your tools, under your rules.
- 03 /
You see the trace
Every conversation and action is on the record.
What you get. Each point labelled with its real status.
1.2Certifying
Templates outside the service window, opt-in first, signed webhooks.
1.3Coming
Signed doors
Every inbound event verified on the raw body before anything runs.
1.4Live
Hand-off to a person
The full transcript goes with the conversation.