Product / Surfaces / Voice and calls

Voice and callsEarly access

Speak to your agent in your own language.

Talk to Qvrone in English or an Indian language. Voice is moving onto the same runtime and gate as chat, so one set of rules and checks covers every way you speak to it.

Fig.1 · sample

Move tomorrow's 4 PM appointments to Friday, same time.

Two at 4 PM tomorrow: Asha and Ravi. Friday 4 PM is free for both.

This messages your customers, so your rule holds it. Approve both?

approve

Done and checked: both read back at Friday 4 PM, both customers notified.

How it works.

  1. 01 /

    Speak

    Talk in English or an Indian language.

  2. 02 /

    Understood

    Speech recognised in the language you used.

  3. 03 /

    Answered

    Replies spoken back in the same language.

What you get. Each point labelled with its real status.

1.1Early access

Indian-language speech

Speech recognition and synthesis built for Indian languages.

1.2Early access

In-app voice

Talk to the agent from the web app.

1.3Coming

One brain

Voice on the same runtime, gate and checks as chat.

1.4Coming

A business number

A phone number that reaches the agent directly.